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🔄 Renewals & Reminders

Renewals handled before you even ask

Automated reminders and a shared calendar keep your entire book of business on track — every single day.

Reminders · Rajat Mishra
Renewal 20 Jul
💬
WhatsApp reminder
Sent · 2:14 PM
✓ Sent
📱
Push reminder
Tomorrow · 10:00 AM
Scheduled
✉️
Email follow-up
In 3 days
Queued
📅 3 renewals due this week
Reminder sequence
● Running
🔔 Day −30 · Push · “Renewal coming up”
💬 Day −15 · WhatsApp · “Your policy renews soon”
📱 Day −7 · Push · Payment link shared
✉️ Day −2 · Email · Final reminder
Day 0 · Renewed · sequence stopped
🔁 Follow-ups stop automatically the moment the policy is renewed.
Multi-channel

Automated, multi-channel reminders

Reach every client where they actually respond. WhatsApp, email and push notifications (web/mobile) reminders go out on a cadence you set — and follow-ups keep nudging until the policy is renewed.

WhatsApp, email & push notifications reminders
Customisable timing & cadence
Automatic follow-ups until renewed
July 2026
12 renewals
14
15
16
17
18
19
20
Assigned to Neha · Health · 3
Assigned to Karan · Motor · 5
Shared calendar

A shared renewal calendar

See the whole book at a glance, assign renewals to the right team member and catch anything drifting toward a lapse well before the due date arrives.

Month view of the whole book
Assign renewals to team members
Early lapse alerts
Renewal falls due
Policy 2340-1187Life Plus · 18-12-2026 · ₹53,000
DRDivya RaoAgent2 messages
Policy Renewal Reminder

Please review the follow-up details below:

🏷️Follow-up ID: CF-2323
👤Client: Arun Kumar
📞Contact: +•• ••••• •3210
📅Date: 23-08-2026 · 07:10 am
💬Remarks: Follow-up for policy 2340-1187
↩ Renewed
AKArun KumarClient1 message
Policy Renewal Reminder

Your policy Life Plus (Policy No. 2340-1187) is due for renewal on 18-12-2026.

🏷️Follow-up ID: 2005
📅Due Date: 18-12-2026
💼Renewal Amount: ₹53,000
📞Contact Agent: +•• ••••• •3210

Please renew before the due date to avoid service interruption.

Thank you,
Divya Rao · InsureCRM

↩ Renewed

Contact details are masked here. The WhatsApp message itself carries the full number.

WhatsApp reminders

Renewal reminders, delivered on WhatsApp

When a policy falls due, the same Policy Renewal Reminder goes out on WhatsApp to both sides — the agent gets the follow-up and the client to chase, the client gets their own policy, amount and due date. Every renewal is chased where it will actually be read.

WhatsApp delivery to the agent and the client
One renewal template, addressed to each side’s job
The agent is chased before the client is
Tap Renewed in the message to close it
What's included

Built to keep your book renewing

📲

Multi-channel reminders

Reach clients on WhatsApp, email and push notifications (web/mobile) from a single sequence.

🗓️

Renewal calendar

A shared month view of every renewal across your entire book.

🔁

Auto follow-up

Follow-ups keep nudging automatically until the policy is renewed.

📤

Export to Excel

Export any renewal list to Excel for offline review, sharing or reporting.

📥

Policy import

Import policies in bulk with custom fields mapped to each policy type.

⚠️

Lapse alerts

Get flagged early on any policy drifting toward a lapse window.

Works with

Better together

Never miss another renewal

Start free and let InsureCRM chase every renewal for you — automatically.